Privacy Policy and Cookie Policy

1. Introduction

We are Toastify Limited having registered offices at 123 Toast Street, Breadington, London, EC4A 1AB, United Kingdom registered as a limited liability company with company number 12345678 ('Toastify', 'We' or 'us').

This privacy policy will inform you as to how we process your personal data on our website/app when you subscribe and register to our services as a direct customer and when you leave a review or rating on our website/app. This privacy policy also tells you about your privacy rights pursuant to the Data Protection Act 2018, UK GDPR and EU GDPR ("Data Protection Laws").

A "controller" is a person or organisation who alone or jointly determines the purposes for which and the way any personal data is or is likely to be processed. Unless we notify you otherwise, Toastify is the controller of your personal data for the purpose of this website and where we process personal data directly about you i.e. Creator or a Supporter where you sign up to our platform.

We are registered with the UK's Information Commissioner's Office under number ZB401279.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. If you do not agree with any part of this policy, please do not use our services.

2. Application of this Privacy Policy

This privacy policy does not apply to personal data collected and shared with Creators or any third-party payment processors through our platform. The Creators are the Controllers of their webpages and Toastify has no control over how these webpages are administered or used. Please refer to the Privacy Policy provided by the Creators to see how your personal data is collected and processed by the Creators.

We expressly disclaim any liability for the actions, policies, or practices of Creators or any third parties regarding personal data. Your interactions with these parties are governed by their respective privacy policies and terms of service.

3. Personal Data We Collect

Depending on your relationship with us we process your personal data in different ways. We may collect personal data directly from you when you give us your information to transact with us, or indirectly through third party cookies on our website.

For Creators:

• Account information (name, email address, profile details, social media handles)
• Payment processing information (bank details, transaction history, billing address)
• Content you create and share (posts, images, videos, comments)
• Analytics and usage data (page views, engagement metrics, traffic sources)
• Technical data (IP address, browser type, device information)
• Marketing preferences and communication history
• Support ticket history and customer service interactions
• Business information and tax identification numbers where applicable
• Authentication and security credentials

For Supporters:

• Name and contact information (email, phone number, shipping address)
• Transaction details (purchase history, subscription details, payment methods)
• Payment processing information (credit card details, billing address)
• Communication preferences (email subscriptions, notification settings)
• Interaction history (comments, likes, shares)
• Device and browser information
• Location data (if permitted by your device settings)
• Survey responses and feedback
• Authentication data and security questions
• Social media information when you link accounts

4. Data Security

We have implemented appropriate security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know. Our security measures include encryption, firewalls, regular security assessments, and strict access controls. We conduct regular audits and maintain incident response plans to ensure the ongoing security of your data.

While we implement safeguards designed to protect your information, no security system is impenetrable. Due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. You acknowledge and accept these inherent risks when using our services.

5. Your Rights

• The right to access your personal data and receive copies of your information
• The right to rectification of inaccurate data and completion of incomplete data
• The right to erasure ('right to be forgotten') of your personal data
• The right to restrict or limit the processing of your data
• The right to data portability in a machine-readable format
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

6. Limitation of Liability

To the maximum extent permitted by applicable law, Toastify, its directors, employees, agents, partners, suppliers, or content providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

7. Indemnification

You agree to defend, indemnify, and hold harmless Toastify and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your use of the service.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at privacy@toastify.io or write to our Data Protection Officer at: Toastify Limited, 123 Toast Street, Breadington, London, EC4A 1AB, United Kingdom. We aim to respond to all legitimate requests within 30 days.